Program Completion: What Happens After You Finish

Congratulations on completing your program! Once your coursework ends, there are a few important things to know about what happens next — including how your completion is processed, where to find your documents, and how to request your certificate, diploma, or transcript. This guide walks you through it all.

Before You Can Be Marked Complete: State-Specific Requirements

Depending on your state, you may need to have certain items on file before your program can be officially completed.

How Your Completion Is Processed

Once your program end date passes, the system follows a set timeline to finalize everything. Here's what to expect:

• Day 0 — Your End Date
  • Your program officially ends. Instructors begin finalizing grades, and mentors complete their required forms.
• Days 1–7 — Processing Period
  • The system takes 7 days to fully process your completion. This window allows instructors and mentors to wrap up all required documentation.
• After Day 7 — Awaiting Validation
  • Once the 7-day period ends, you move to "Awaiting Validation" status. During this phase, Moreland verifies all of your required documents.
  • If you are missing any requirements, you will be placed in "Awaiting Requirements."

• Validation Complete — Marked as Completer
  • After your documents are verified, you are officially marked as a Completer. The system processes this status within 24 hours.

Where to Find Your Completion Documents

Once you are marked as a completer, two things happen:

1. Your digital completion documents appear on your platform.
   1. Navigate to: Personal Info Page → Other Documents tab → Completion Documents
2. You receive a completion email with your next steps.
   1. Didn't receive the email? Check your spam folder. If it doesn't arrive within 24 hours of being marked complete, reach out to your Program Advisor.

How to Get Your Official Transcript

Ordering a transcript is a separate process from your completion documents. Official Moreland transcripts are ordered through the Parchment Transcript Request Page.

How to Request Your Certificate or Master's Diploma by Mail

If you want a physical copy of your certificate or diploma mailed to you, follow these steps on the Moreland platform:

• Navigate to your Moreland platform
• Select the Manage Payments tab on the left side of the screen
• Select the Make a Payment button.
• Select Parchment Mailing: Ordering Certificate or Diploma
• Enter the shipping and payment information
• If you need the document(s) sent with a tracking number, select the relevant expedited options

Mailing Timeline

Questions about your Parchment order? Contact the Parchment Help Desk directly for assistance. You can also track your FedEx orders through the Parchment learner dashboard.

Completion Timeline at a Glance

Questions about your completion status or next steps? Contact your Program Advisor — they'll help you navigate the process from completion to licensure.